Last updated: 8 July 2026

Manik (Pty) Ltd (“Manik”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit or interact with our website, www.manik.co.za (the “Site”), including through our contact and quote request forms.

This Policy is prepared in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”), and applies to all visitors, users and other persons who access the Site.

1. Who We Are

The “Responsible Party” for the personal information collected via the Site, as defined under POPIA, is:

Manik (Pty) Ltd

Registered address: 1357 Bremer Street, Suiderberg, Pretoria, 0055, Gauteng, South Africa

Contact person: Marnika Nortjé

Email: [email protected]

Telephone: 082 223 3546

2. Information We Collect

We collect personal information in the following ways:

2.1 Information you provide directly

When you use our contact or quote request forms, we may collect:

Your name and surname
Your email address
Your telephone number
The content of your message or enquiry, and any other information you choose to include

2.2 Information collected automatically

When you visit the Site, certain information may be collected automatically through cookies and similar tracking technologies (see Section 4 below), including:

Your IP address and approximate location
Browser type, device type and operating system
Pages viewed, time spent on the Site, and referring/exit pages
Interaction data collected through analytics and, where applicable, advertising tools

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to enquiries submitted through our contact or quote request forms
To provide information about our products, services, and business
To operate, maintain, and improve the Site
To understand how visitors use the Site through analytics
To comply with our legal and regulatory obligations
To protect the security and integrity of the Site and our business

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies, including analytics and, where applicable, advertising/tracking tools (such as Google Analytics), to understand how visitors use the Site and to help us improve it.

Cookies are small text files stored on your device. They may be “session” cookies (deleted once you close your browser) or “persistent” cookies (which remain on your device for a set period or until deleted).

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site. Where required by law, we will request your consent before placing non-essential cookies on your device.

5. Legal Basis for Processing

We process your personal information on one or more of the following grounds recognised under POPIA:

You have consented to the processing (for example, by submitting a form or accepting cookies)
The processing is necessary to respond to your enquiry or take steps at your request prior to entering into an agreement
The processing is necessary for our legitimate business interests, provided this does not unreasonably prejudice your rights
The processing is necessary to comply with a legal obligation

6. Sharing Your Information

We do not sell your personal information. We may share personal information with:

Service providers who assist us in operating the Site (for example, website hosting, email, or analytics providers), who are required to process such information only on our instructions and to keep it secure
Professional advisors, regulators, or authorities where required by law or to protect our legal rights
A third party in connection with a business transaction such as a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections

Where any service provider is located outside South Africa, we will take reasonable steps to ensure your information receives a level of protection consistent with POPIA, as required by Section 72 of the Act.

7. Data Security

We implement reasonable technical and organisational measures to protect personal information in our possession or under our control against loss, unauthorised access, interference, modification, destruction, or disclosure. While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

9. Your Rights Under POPIA

Subject to applicable law, you have the right to:

Be notified that your personal information is being collected
Access the personal information we hold about you
Request correction, updating, or deletion of your personal information
Object to the processing of your personal information, on reasonable grounds
Withdraw consent, where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal
Lodge a complaint with the Information Regulator (South Africa) if you believe your information has been processed unlawfully

To exercise any of these rights, please contact us using the details in Section 12 below.

10. Children's Privacy

The Site is not directed at children, and we do not knowingly collect personal information from children without the consent of a competent person (such as a parent or legal guardian), as required by POPIA. If you believe a child has provided us with personal information without appropriate consent, please contact us so that we can address this.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The “Last updated” date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically.

12. Contact Us and Complaints

If you have any questions about this Privacy Policy, or wish to exercise any of your rights regarding your personal information, please contact us: